We provide several points of contact for support.
Please use the links on the right side to access the information you need.
OSDBU Help Desk: (866) 584-2344
Monday - Friday 8:00am to 6:00pm (Eastern)
OSDBU Help Desk Email: vip@va.gov
Status Updates: verificationfollowup@va.gov
Please note: Content on this Web page is for informational purposes only. It is not intended to provide legal advice or to be a comprehensive statement or analysis of application statures, regulations, and case law governing this topic. Rather, it's a plain language summary. If you are seeking claims assistance, your local VA regional office, a VA-recognized Veterans Service Organization, or a VA-accredited attorney or agent can help.